Preamble
These Terms of Use and Sale (hereinafter the "Terms") govern access to the Llmastro platform available at https://llmastro.com (hereinafter the "Platform" or the "Site") and the use of the services offered (hereinafter the "Service").
The Platform is published by KAIROSAST LTD (hereinafter the "Publisher"), a Private Limited Company under English law, registered with Companies House of England and Wales under number 17247161, whose registered office is located at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
Detailed information concerning the Publisher is available in the Legal Notice.
Definitions
- "Publisher": the company KAIROSAST LTD
- "Platform" / "Site": the Llmastro website and its associated applications
- "Service": all the features offered by the Platform
- "User": any natural person of legal age using the Platform
- "Account": the personal space created by the User on the Platform
- "Content": any text, calculation, observation, image or interpretation generated or provided by the Platform
- "Subscription": the paid plan giving access to premium features
Article 1 — Purpose
The purpose of these Terms is to define the conditions under which the Publisher makes the Platform available, and the conditions for subscribing to, paying for and terminating Subscriptions.
Article 2 — Acceptance of the Terms
Use of the Platform implies full, complete and unreserved acceptance of these Terms. The User acknowledges having read them prior to any use.
Acceptance is evidenced in particular by:
- the creation of an Account (acceptance checkbox at the time of registration);
- continued browsing of the Site;
- the subscription to a Subscription.
A User who does not accept these Terms must immediately cease all use of the Platform.
Article 3 — Description of the Service
3.1 Nature of the Service
Llmastro is an experimental online astrology platform. It offers in particular:
- the calculation of natal charts from astronomical ephemerides (Swiss Ephemeris, JPL NASA);
- astrological observations generated by a conversational artificial intelligence;
- personalized horoscope content;
- synastry and compatibility analyses.
3.2 Experimental nature and purpose
The User expressly acknowledges and accepts that:
a) The Platform is experimental and under active development. Changes, temporary unavailability or inaccuracies are possible.
b) The Content is offered for entertainment, personal reflection and symbolic exploration purposes only. It in no way constitutes medical, psychological, legal, financial, professional or matrimonial advice, and cannot replace the opinion of a qualified professional.
c) The Content is generated by an artificial intelligence. It may contain inaccuracies, contradictions or unexpected formulations. The User retains full free will as to the interpretation and use he or she makes of it.
d) Astrology is not recognized as a science. The Publisher makes no scientific, predictive or oracular claim and promises no result whatsoever.
3.3 Evolution of the Service
The Publisher reserves the right, to the extent reasonable and with appropriate information to Users where the change is substantial, to modify, suspend, add or remove any feature of the Service.
Article 4 — Access and registration
4.1 Technical requirements
Access to the Platform requires an internet connection and a recent, up-to-date browser. Internet access costs remain the exclusive responsibility of the User.
4.2 Minimum age
Use of the Platform is strictly reserved for natural persons of legal age(18 years old completed, or the legal age of majority applicable in the User's jurisdiction if higher). The User warrants, when creating his or her Account, that he or she satisfies this condition.
4.3 Creation of an Account
The User undertakes to provide accurate, complete and up-to-date information. The User is solely responsible for the confidentiality of his or her credentials and for any activity carried out from his or her Account. Any fraudulent use of the Account by a third party must be reported immediately to the Publisher.
4.4 Suspension and deletion of the Account
The Publisher may suspend or delete any Account in the event of a breach of these Terms, abusive or fraudulent behavior, or a request from a competent authority.
Article 5 — Prohibited conduct
The User undertakes in particular not to:
- use the Platform for illegal or fraudulent purposes or purposes contrary to public decency;
- attempt to circumvent security measures or technical limitations;
- carry out massive scraping, reverse engineering or automated extraction of the Content;
- use the Platform to develop or feed a competing service or a third-party artificial intelligence system;
- publish or transmit unlawful, defamatory, hateful, harassing content, or content undermining the dignity of others;
- impersonate a third party or create several Accounts in order to circumvent the limits of the free plan;
- disrupt or overload the operation of the Service.
Any breach may lead to the suspension or immediate termination of the Account, without notice or refund, without prejudice to any remedy.
Article 6 — Prices and payment terms
6.1 Plans
The Platform offers:
- a free plan giving access to a set of basic features;
- paid Subscriptions unlocking the premium features.
Details and prices in force are available on the Pricing page.
6.2 Prices
Prices are displayed in the currency indicated on the Pricing page, all taxes included where applicable. Prices may be revised at any time; any change applies only to Subscriptions taken out or renewed after it comes into force.
6.3 Means of payment
Payments are secured and processed by our provider Stripe(or its applicable local equivalent), an authorized payment services provider. The Publisher never has access to the User's full bank card data.
Accepted means: Visa, Mastercard, American Express cards, and any other means of payment offered by Stripe.
6.4 Billing and tacit renewal
Subscriptions are taken out for a fixed term (monthly or annual depending on the plan chosen) and are tacitly renewed for identical periods, unless terminated by the User under the conditions of article 8.
In accordance with article L. 215-1 of the French Consumer Code, the User is informed, by email sent no earlier than three (3) months and no later than one (1) month before the end of the current period, of the option not to renew his or her Subscription.
6.5 Payment default
In the event of a failed direct debit, access to the paid features may be suspended until the situation is regularized. After several unsuccessful attempts, the Subscription may be automatically terminated without further notice.
Article 7 — Right of withdrawal and refund policy
7.1 Right of withdrawal — Principle
In accordance with articles L. 221-18 et seq. of the French Consumer Code, a User qualifying as a consumer has a period of fourteen (14) days from subscription to exercise his or her right of withdrawal, without having to give reasons for the decision or to bear costs other than those provided for by law.
7.2 Exception applicable to digital content — Express waiver
In accordance with article L. 221-28, 13° of the French Consumer Code, the right of withdrawal may not be exercised for contracts relating to the supply of digital content not supplied on a tangible medium, the performance of which has begun after the User's prior express agreement and express waiver of his or her right of withdrawal.
By subscribing to a Subscription and immediately accessing the premium features, the User:
- gives his or her express agreement to the immediate commencement of performance of the Service before the expiry of the withdrawal period;
- expressly acknowledges losing his or her right of withdrawal as soon as performance of the Service has begun.
A dedicated checkbox collects this twofold consent at the time of subscription.
7.3 Refund policy
7.3.1 General principle
Given the digital nature of the Service and its immediate access, no refund is granted for the current Subscription period, once access to the Service has actually been opened.
7.3.2 Cases where a refund is possible
A full or partial refund may nevertheless be granted in the following cases:
a) Major technical failure attributable to the Publisher having made the Service unavailable for more than 72 consecutive hours over a billing period, despite written notification to the Publisher;
b) Billing error (double charge, incorrect amount): full refund of the amount unduly collected;
c) Fraudulent subscription made without the knowledge of the holder of the means of payment, upon presentation of the appropriate supporting documents;
d) Mandatory legal provision more protective of the consumer.
7.3.3 How to make a request
Any refund request must be sent to contact@llmastro.com specifying:
- the email address associated with the Account;
- the date and amount of the transaction concerned;
- the detailed grounds for the request, together with any relevant supporting documents.
The Publisher undertakes to reply within fourteen (14) days of receipt of the request. Refunds granted are made using the same means of payment as the one used at the time of subscription, within a reasonable time.
7.3.4 Goodwill gesture
The Publisher may, at its sole discretion and as a goodwill gesture, grant a refund or a credit outside the cases listed above. Such a gesture constitutes neither an acknowledgment of obligation nor a precedent.
Article 8 — Term and termination
8.1 Term
The User may use the Platform for as long as his or her Account is active. Subscriptions are entered into for the term indicated at the time of subscription, with tacit renewal in accordance with article 6.4.
8.2 Termination by the User
The User may at any time, without charge or penalty:
- Cancel the renewal of his or her Subscriptionfrom his or her Account area ("Subscription" section) or by email to contact@llmastro.com. The cancellation takes effect at the end of the current period and stops automatic renewal. Access to the premium features remains active until the end of the term.
- Delete his or her Account. Deletion is final and entails the loss of the associated data (saved charts, conversation history, etc.).
8.3 Termination by the Publisher
The Publisher may terminate the Account without notice in the event of:
- serious breach by the User of these Terms;
- fraudulent or illegal behavior, or behavior harmful to the Platform or its Users;
- a request from a competent authority.
In the event of termination for a reason not attributable to the User (permanent shutdown of the Platform, for example), a refund pro rata to the unused period will be made.
Article 9 — Intellectual property
9.1 Publisher's rights
All the elements making up the Platform — including without limitation the proprietary source code, the design, the logos, the editorial texts, the database structure, the proprietary algorithms and the visual identity — are the exclusive property of KAIROSAST LTD and are protected by intellectual property legislation.
9.2 License to use
The Publisher grants the User a personal, non-exclusive, non-transferable and revocable license to use the Platform, strictly within the framework of these Terms.
9.3 Content generated for the User
The observations, interpretations and analyses generated for the User may be consulted, saved and printed for his or her personal and non-commercial use only. Any other exploitation — in particular republication, public redistribution or commercialization — is prohibited without the prior written authorization of the Publisher.
9.4 Content provided by the User
The User retains all rights over the data he or she provides. The User grants the Publisher a limited, free-of-charge license to process this data for the sole purpose of providing the Service, under the conditions defined by the Privacy Policy.
Article 10 — Generative artificial intelligence
10.1 Transparency information
In accordance with the transparency requirements of EU Regulation 2024/1689 on artificial intelligence (the "AI Act"), the User is informed that the Platform uses generative artificial intelligence systems to produce the astrological observations and certain other Content.
10.2 Limits of AI content
Content generated by the AI:
- may contain errors, inaccuracies or unexpected formulations;
- reflects neither a scientific truth nor a prediction of the future;
- must be interpreted exclusively as observations with a symbolic and entertainment purpose;
- in no way replaces qualified professional advice.
10.3 Prohibited uses
The User is strictly prohibited from using the Service to:
- generate content for the purposes of manipulating or deceiving third parties;
- produce content in breach of the legislation in force;
- train, fine-tune or improve another artificial intelligence system.
Article 11 — Personal data
The processing of Users' personal data is entirely governed by the Privacy Policy, which forms an integral part of these Terms.
Article 12 — Liability
12.1 Nature of the obligation
The Publisher undertakes to provide the Service with diligence and in accordance with the state of the art, within the limits of an obligation of means.
12.2 Exclusions
The Publisher may not be held liable for:
- errors or inaccuracies in the Content generated by the AI;
- decisions taken by the User on the basis of the Platform's Content;
- service interruptions due to maintenance, an event of force majeure or the failure of a third-party provider (host, AI provider, payment provider, etc.);
- data losses resulting from non-compliant use by the User.
12.3 Liability cap
To the fullest extent permitted by applicable law, the Publisher's liability, for all damages combined, is capped at the amount of the sums actually paid by the User in respect of the twelve (12) months preceding the triggering event of liability.
12.4 Mandatory provisions
These limitations of liability do not apply in cases where the mandatory law applicable to the consumer User precludes them, in particular in the event of gross negligence, willful misconduct, harm to the safety of persons or personal injury.
12.5 User's liability
The User is solely responsible for the use he or she makes of the Platform, for the decisions he or she takes on the basis of the Content, and for compliance with these Terms.
Article 13 — Force majeure
Neither party may be held liable for the non-performance of its obligations in the event of force majeure within the meaning of article 1218 of the French Civil Code and of the applicable English case law, including in particular: natural disasters, armed conflicts, pandemics, widespread internet failures, administrative or judicial decisions.
Article 14 — Amendments to the Terms
The Publisher reserves the right to amend these Terms at any time. Users will be informed of substantial amendments by email or by notification on the Platform at least thirty (30) days before they come into force.
Continued use of the Service after that date constitutes acceptance of the new Terms. Failing acceptance, the User may terminate his or her Account free of charge and obtain a refund pro rata to any unexpired Subscription period.
Article 15 — Mediation and amicable dispute resolution
15.1 Prior complaint
In the event of a disagreement, the User is invited to contact the Publisher at contact@llmastro.com in order to seek an amicable solution.
15.2 Consumer mediation
In accordance with article L. 612-1 of the French Consumer Code, a consumer User residing in France has the option of having free recourse to a consumer mediator for the amicable resolution of a dispute.
Competent mediator designated by the Publisher: MEDICYS, www.medicys.fr, 73 Boulevard de Clichy, 75009 Paris.
15.3 European online dispute resolution platform
The European Commission makes available to consumers residing in the European Union an online dispute resolution platform accessible at: https://ec.europa.eu/consumers/odr
Article 16 — Applicable law and competent jurisdiction
16.1 Applicable law
These Terms are governed by English law, subject to the more protective mandatory provisions applicable to consumer Users residing in the European Union pursuant to Regulation (EC) No 593/2008 ("Rome I").
16.2 Competent jurisdiction
Any dispute relating to these Terms shall be brought before the courts of England and Wales.
However, a consumer User residing in the European Union retains the option of bringing proceedings, at his or her choice, before:
- the courts of his or her place of domicile;
- the courts of England and Wales.
Article 17 — Miscellaneous provisions
17.1 Entire agreement
These Terms, together with the Legal Notice and the Privacy Policy, constitute the entire agreement between the User and the Publisher relating to the Service.
17.2 Partial invalidity
If any of the provisions of these Terms were to be held void, illegal or unenforceable, that provision would be deemed unwritten, without affecting the validity of the other provisions.
17.3 No waiver
The fact that the Publisher does not avail itself of a breach by the User of an obligation under these Terms may not be interpreted as a waiver of its right to avail itself thereof at a later date.
17.4 Assignment
The Publisher may freely assign these Terms, in whole or in part, in the context of a transfer of business, a merger or a restructuring.
Article 18 — Contact
For any question relating to these Terms:
- Email: contact@llmastro.com
- Mail: KAIROSAST LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom